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Privacy Policy

Effective Date: February 2nd, 2026

Who we are

Our website address is: http://sparkssign.co. We are Sparks Sign Company, providing custom signage solutions.

What personal data we collect and why we collect it

We collect information to provide our services, process orders, and communicate with you about your projects. This includes information you provide via our contact forms, such as your name, email address, and phone number.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you contact us through our website forms, we collect your name, email, and phone number to respond to your inquiry and provide quotes. By submitting these forms, you may also opt-in to our SMS messaging program (see below).

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

SMS/MMS Messaging Program (Text Messaging)

Sparks Sign Company offers a mobile messaging program to provide project updates, quotes, and promotional offers. If you opt-in, messaging and data rates may apply.

How to Opt-In: You may opt-in to receive messages by:

  • Subscribing via our website contact forms by checking the consent box.
  • Providing verbal consent to a Sparks Sign Company representative.
  • Texting SUBSCRIBE to (251) 291-0208.

How to Opt-Out: You can cancel the SMS service at any time. Just text STOP to (251) 291-0208. After you send the message “STOP,” we will send you a final confirmation message. After this, you will no longer receive SMS messages from us.

  • Support/Help: If you are experiencing issues or need assistance, text HELP to (251) 291-0208. Upon receiving a “HELP” request, a member of our team will reach out to you via a phone call or text to assist you personally.
  • Frequency & Rates: Message frequency varies based on your project status. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

SMS Privacy & Data Sharing (Carrier Compliance)

Sparks Sign Company values your privacy. * No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for service providers (aggregators) who assist us specifically in delivering the SMS messages to you.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use website analytics services to help us understand how visitors interact with our site. This allows us to see which of our sign services are most popular and how we can improve the user experience.

  • What we track: These services may collect information such as your IP address, browser type, the pages you visit, and the time spent on our site.
  • How it’s used: This data is aggregated and anonymized; we use it to measure website performance and identify technical issues.
  • Opt-Out: You can prevent your data from being used by Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can also manage your tracking preferences by adjusting your browser’s “Do Not Track” settings

Who we share your data with

We do not sell your personal data. We only share information with third-party service providers (such as email platforms or SMS gateways) strictly for the purpose of carrying out our business operations and communicating with you.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

Physical & Mailing address:

Sparks Sign Company
7738 McKinley Ave
Mobile, AL 36608

Phone: (251) 291-0208

Email: support@sparkssign.co

Additional information

How we protect your data

We use industry-standard encryption and secure hosting to protect your personal information from unauthorized access.

What data breach procedures we have in place

In the event of a data breach, we will notify affected users via email within 72 hours of discovery.

What third parties we receive data from

We do not receive data from third-party advertisers or data brokers.

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